PRIVACY POLICY/ PROTECTION OF PERSONAL DATA
This policy is posted on our website in order to inform the user of the website and our online store (e-shop) in a concise, understandable, clear and easily accessible way about the processing of his personal data.
In the sole proprietorship RALLI AIKATERINI with business address in Greece, in ATHENS with address TENEDOU, no. 23, T.K. 11257 ATHINA ATTICA (TIN 075765027, DOU IG' ATHINON (hereinafter "The Company") we absolutely respect our customers and make the protection of your data our priority.
This Personal Data Protection Policy (hereinafter the "Data Policy" or "PPPD") has been established by us as "Data Controllers", for the purpose of informing you about the Company's policy in the management of your personal data.
The Company collects, stores and uses the following data:
According to the GDPR, for any personal information of a third party that you disclose to us, you must have obtained the consent of that (third party) regarding its processing and disclosure.
The disclosure of personal data in the above manner by the users of the website and the kountouratzis.gr online store constitutes acceptance of the terms of use of such data in accordance with the present.
The Company collects your personal data in the following ways:
The Company processes your personal data for the following purposes:
With this TOU, we assure you that we will not pass on your personal data without your consent or for the other reasons mentioned in the next paragraph, or for cases a - d of the third point of article 5, to any third party.
The Company lawfully processes your personal data based on the following provisions:
Access to your personal data has the absolutely necessary personnel of the Company.
The Company shares your personal data with:
The personal data we collect (or process) in the context of our website/e-shop will be stored within the European Union. However, some of the recipients of the data being processed may be located in countries other than the one in which your personal data was originally collected, including third countries (e.g. USA) to which the European legislation.
We retain your personal data for as long as necessary to fulfill the purposes set out in this GDPR (unless a longer retention period is required by applicable law).
Generally this means that we will retain your personal data for as long as you have an account with our Company.
Without prejudice to the above, our Company retains your personal data for as long as is provided for each case by the applicable legislative and regulatory framework and in any case for a period of twenty (20) years from the last calendar day of the year of expiry of your transactional relationship with kountouratzis.gr. In the event that any request for your cooperation / transaction with our Company is not accepted and the transaction or the drawing up of a contract is not completed, the data will be kept for a period of five (5) years. In the event of a legal dispute, your personal data will be kept in any case until the end of the pending litigation, even if the above period of twenty (20) years is exceeded.
Some other examples of customer data retention periods:
Guarantees
If your order included a warranty, the relevant Personal Data will be retained until the end of the warranty period.
Newsletter
Your declaration of consent for sending a newsletter is kept for as long as the newsletter is sent to you by the Company and in any case no more than six months from the cessation of its sending.
The Company informs you of the following rights, as defined by the applicable legislation:
This means that you have the right to be informed by us if we are processing your data. If we process your data, you can request to be informed about the purpose of the processing, the type of your data that we keep, to whom we give it, how long we store it, whether automated decision-making takes place, but also about your other rights, such as correction, deletion of data, restriction of processing and filing a complaint with the Personal Data Protection Authority.
If you find that there is an error in your data you can submit a request to us to correct it (eg correct a name or update a change of address).
You can ask us to delete your data if it is no longer necessary for the above-mentioned processing purposes or you wish to revoke your data in the event that this is the only legal basis.
You can ask us to receive the data you have provided in human readable form or ask us to pass it on to another controller.
You can ask us to restrict the processing of your data pending the consideration of your objections to the processing.
You can object to the processing of your data and we will stop processing your data, unless there are other compelling and legitimate reasons that override your right. If you have given your consent to the collection, processing and use of your personal data, you can withdraw your consent at any time with future effect;
You can choose not to receive marketing communications by notifying us with any type of communication or by unsubscribing using the corresponding option at the end of each informational email.
In case we rely on our legitimate interest:
In cases where we process your personal data based on our legitimate interest, you can ask us to stop for reasons related to your personal situation. We must then do so unless we believe we have a compelling legitimate reason to continue processing your personal data.
To exercise your rights, please contact us in one of the following ways:
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this TOU. If you have authorized a third party to make a request on your behalf, we will ask them to demonstrate that they have your permission to act for this purpose.
We respond to your requests without delay and in any case within (1) one month from when we receive your request. However, if your request is complex or there are a large number of your requests, we will inform you within the month if we need to obtain an extension of another (2) two months within which we will respond to you.
The Company guarantees to safeguard your personal data by committing to take all appropriate organizational and technical measures for the security and protection of your data from any form of accidental or unlawful processing.
Applicable Law is Greek Law, as formulated in accordance with the General Regulation for the Protection of Personal Data 2016/679/EU, and in general the current national and European legislative and regulatory framework for the protection of personal data.
You have the right to submit a complaint to the Personal Data Protection Authority (postal address Kifisias 1-3, P.K. 115 23, Athens, tel. 210. 6475600, e-mail address (e-mail) contact@dpa.gr ), if you consider that the processing of your Personal Data violates the applicable national and regulatory legal framework for the protection of personal data.
We update this Privacy Policy whenever necessary. If there are significant changes to the Privacy Policy or the way we use your personal data, we will post the update on our website before the changes take effect and we will notify you in any convenient way.
We encourage you to regularly read this Privacy Policy to know how your data is protected.
Cookies are pieces of data stored on your hard drive about a current or past web experience, such as a username / password combination used to access certain areas of the website or other services. We may use a cookie to record predefined interests and preferences (via data submitted to us) in order to improve the experience when using our website. Because the cookie is client-side, i.e. on your hard drive, your privacy is not compromised.
You can disable cookies in your web browser or refuse the creation of a cookie according to your personal preferences. If you do this then the operation of our website may be disrupted and some services may not be available.
IP address information
Each time you access information, we record what you access and the IP address you use to access the data. An IP address is a unique identifier given to you by your Internet service provider when you connect to the Internet. This can vary each time you log in or be set permanently depending on your settings.
We use these addresses to track your movements, analyze the general trends of such a geographical location and thereby improve the quality of our services.
IP addresses are not linked to personally identifiable information. We will also store your browser version to detect trends in which browsers users prefer. We may from time to time share information with these partners. This information is not linked to personal information that can identify any individual.